Our range of products is available in various shapes and sizes, with certain items being delivered in multiple boxes. For precise dimensions, please refer to the product details section on each respective product page.
How many boxes will my product be delivered in ?
The majority of our products are shipped in one box. However, certain Lift top tables may require two boxes. To find out how many boxes your product needs, as well as the dimensions and weight of each box, please refer to the product details section on the respective product page.
Where can I locate assembly and care instructions?
The majority of our products are hassle-free and do not require assembly. For those that do, assembly can be completed in just a few easy steps, with instructions included in the box. If you can't locate these instructions or need further assistance, please reach out to our customer service team.
Similarly, most of our products require straightforward cleaning and maintenance. We recommend avoiding harsh chemicals and promptly cleaning any spills to prevent staining. If you need additional or more specific advice, our customer service team is available to assist you
Orders
What occurs once my order is placed?
Once you've ordered your item, we'll send you an email confirming your order. This email will contain vital information such as the items ordered and their respective prices.
Before we send your items from our warehouse, we'll make sure they meet our quality standards. Once they're on their way, we'll email you a tracking number so you can follow your delivery.
If you have any questions about your order at any point, just get in touch with us. We're here to help!
Do we offer worldwide shipping?
We currently ship our products to the United States and the UK. However, please check back periodically for any updates or changes to our shipping options.
What are the shipping costs?
Currently, shipping is FREE of charge.
When i will recieve my order?
Our shipping usually takes between 7 to 14 business .
We've got you covered on this one! We handle the return shipping cost.
Are there any limitations for Housett when accepting a return?
Returns will not be accepted if the product has been damaged by the customer, including scratches, stains, drilling, or any other modifications. This implies that the items cannot be assembled or used in any manner prior to return. Returned items must be repackaged in their original packaging materials before returning. These packaging materials must be original, unmarked, and undamaged. We cannot provide additional boxes for returns.
I've just returned my order. What happens next?
Our teams handle all returns within 10 working days from the arrival of your return at our warehouse. Refunds may require additional time to process, depending on your financial provider. if you have any concerns or inquiries regarding this process, our customer service team will be happy to assist you.
Payments
When will my order be charged to my account?
Your payment will be processed immediately.
Do you offer coupons ?
Absolutely! Each July, we provide coupon codes to our customers as part of our loyalty program. Eligible customers will receive an email with comprehensive details about the program.
We also provide special event-based coupons during occasions such as holidays.
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